1. How does ArctiCar work? 
ArctiCar uses advanced electromagnetic molecular technology to rapidly melt ice and snow on your car. It activates automatically when the temperature drops and provides a 360° de-icing effect to clear your car effortlessly.  

2. Is ArctiCar safe for my car?
Absolutely! ArctiCar is made with heat-resistant, non-toxic ABS material, ensuring it won't damage your car's paint, windows, or mechanical systems. It targets snow and ice without overheating or emitting harmful radiation.  

3. How do I charge ArctiCar?
ArctiCar is powered by solar energy and charges automatically in direct sunlight. It also supports USB charging, providing up to 10 days of usage on a single charge, even on cloudy days.  

4. Is it easy to install?
Yes! ArctiCar comes with an adhesive base that attaches securely to any smooth surface in seconds. No tools or complicated setup are required—just peel, stick, and you’re ready to go.  

5. Can ArctiCar work in extreme cold?
Yes, ArctiCar is designed to perform in harsh winter conditions and can handle temperatures as low as -20°C to -80°C. It's built to thrive in even the coldest climates.  

6. Does ArctiCar fit all types of vehicles?
Absolutely! ArctiCar is compact and compatible with all vehicle types, including SUVs, sedans, trucks, hatchbacks, and more.  

7. Is ArctiCar environmentally friendly? 
Yes! ArctiCar is powered by renewable solar energy, reducing reliance on traditional power sources. Its sustainable design reflects our commitment to protecting the planet.  

8. How long does it take to defrost my car?
ArctiCar works quickly, with most cars fully defrosted within minutes, depending on the thickness of the ice or snow.  

9. What if I’m not satisfied with the product?
We offer a 14-day easy return policy. If ArctiCar doesn’t meet your expectations, you can return it for a full refund.  

10. Is shipping free?
Yes, we provide free and trackable shipping on all orders to ensure a seamless experience for our customers.  

11. How do I maintain ArctiCar?
ArctiCar requires minimal maintenance. Simply clean the adhesive base occasionally and ensure the solar panel is not obstructed for optimal charging.  

12. Where can I purchase ArctiCar?
You can order ArctiCar exclusively from our official website. Don’t wait—get yours today and embrace a stress-free winter!

Still have questions? Contact our friendly support team anytime at [info@thewiserlife@gmail.com] We’re here to help!

Last updated: November 30, 2024

This Privacy Policy describes how The Wiser Life (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thewiserlife.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
• Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category	Categories of Recipients
Identifiers such as basic contact details and certain order and account information Commercial information such as order information, shopping information and customer support information Internet or other similar network activity, such as Usage Data Geolocation data such as locations determined by an IP address or other technical measures	Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers) Business and marketing partners Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info.thewiserlife@gmail.com or contact us at 8 The Green, Dover, DE, 19901, US.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.

Our policy lasts 14 days. If 14 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.

Several types of goods are exempt from returns. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, flammable liquids or gases.

Other non-returnable items: - Gift cards - Downloadable software products - Some health and personal care items To complete the return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are given (if applicable) - Book with obvious signs of use - CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records that have been opened. Any item that is not in its original condition, is damaged or is missing parts for reasons not due to our fault - Any item that is returned more than 30 days after delivery Refunds (if applicable) Once we have received and inspected your return, we will send you an email to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or missing refund (if applicable) If you have not yet received a refund, first check your bank account.
Then contact your credit card company; it may take some time before your refund is officially sent.
Then contact your bank. There is often some processing time before the refund is sent.
If you have done all this and still have not received your refund, please contact us at (info@thewiserlife.com). Sale items (if applicable) Only regular priced items can be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) We only exchange items if they are defective or damaged. If you need to exchange them for the same item, please email us at

 
Gifts If the item was marked as a gift when it was purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, a gift credit will be sent to you.

If the item was not marked as a gift when purchased, or if the donor had the order shipped to himself to give to you later, we will send a refund to the donor and he will find out about your return.

Shipping You will be responsible for paying the shipping costs to return the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged item to reach you may vary.

If you are shipping an item over £60, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

SECTION 1 - GENERAL TERMS AND CONDITIONS OF THE ONLINE SHOP

By using this site, you agree to our Terms and Conditions and you represent that you are at least 18 years old or, if you are a minor, that you have the consent of a parent or guardian to use the site. You may not use our products for illegal or unauthorised purposes. Violation of any term will result in immediate termination of the service.

SECTION 2 - PRODUCTS AND SERVICES
The products available on our site are subject to availability and may be limited in quantity. We reserve the right to refuse an order or limit quantities per person, family or order if necessary.

SECTION 3 - PRICES AND PAYMENTS
Product prices are subject to change without notice. Payment is made at the time the order is placed and credit card details are treated with the utmost security.

SECTION 4 - SHIPPING AND DELIVERY
Shipments are handled by external couriers. Delivery times are approximate and we accept no responsibility for delays caused by third parties or force majeure events.

SECTION 5 - RIGHT OF WITHDRAWAL AND RETURN POLICY
You have the right to withdraw your purchase within 14 days of receipt of the product, without giving reasons. We extend this right to 30 days for greater flexibility. The product must be returned in the same condition in which it was received, with original packaging intact. Please note:
Return shipping costs are the responsibility of the customer, except in the case of an error or defective product.
We do not accept returns of items that cannot be traced back to our original products. If any discrepancies are found in the returned product, we reserve the right to withhold the refund.

SECTION 6 - WARRANTY AND LIMITATION OF LIABILITY
All our products are covered by a legal guarantee of conformity. In case of defects, please contact us within 14 days. Our liability is limited to the value of the purchased product. We are not liable for indirect, incidental or consequential damages.

SECTION 7 - PERSONAL DATA MANAGEMENT (GDPR)
We collect and process your personal data in accordance with Regulation (EU) 2016/679 (GDPR). The data is processed at our premises and is not passed on to third parties, except for requirements related to payment processing and product shipment.

SECTION 8 - TERMINATION AND WITHDRAWAL FROM THE CONTRACT
We reserve the right to terminate the contract at any time, without notice, if we believe that you have breached any of the terms.

SECTION 9 - CHANGES TO THE TERMS
We reserve the right to change these Terms at any time. We encourage you to check this page periodically to keep up to date with any changes.

SECTION 10 - APPLICABLE LAW
These Terms and Conditions are governed by British law and in accordance with European law.

SECTION 11 - CONTACT US
If you have any questions about our Terms and Conditions, you may contact us using the details provided in the ‘Contact Us’ section of our site.

SECTION 12 - PRIVACY POLICY AND PROCESSING OF PERSONAL DATA
1. Collection of Personal Data:
During your use of our site and services, we collect various types of personal data, such as name, email address, shipping address, telephone number and payment information. This data is collected when you register, purchase a product, or interact with our online services.
2. Purpose of Processing:
The personal data collected is used to manage and process orders, improve your experience on the site, provide customer service, send order updates, and for marketing purposes, subject to your consent.
3. Legal Basis for Processing:
The processing of personal data is based on the need to perform a contract (e.g. order processing), the fulfilment of legal obligations, and user consent, where applicable (e.g. for sending newsletters).
4. Data Retention:
Personal data is kept for as long as is strictly necessary for the purposes for which it was collected and, in any case, in compliance with applicable regulations. Once the data is no longer needed, it will be deleted or anonymised.
5. Data security:
We take appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, destruction or disclosure. Credit card data is encrypted during transfer across networks and is never stored on our servers.
6. Data Sharing:
Your personal data will not be shared with third parties, except in the following cases:
Service Providers: We use third party service providers for payment processing, order dispatch, and other operations necessary to provide the service. These providers have access to your personal information only to perform the services you request and are bound by confidentiality obligations. Legal Obligations: We may disclose your personal information if required by law or if necessary to protect our legal rights or those of third parties.
7. User Rights:
In accordance with Regulation (EU) 2016/679 (GDPR), you have the right to:
Access your personal data: You can request a copy of the personal data we hold about you.
Rectify your data: If your personal data is inaccurate or incomplete, you can request its correction.
Deleting your data: You can request the deletion of your personal data, in the cases provided for by law.
Restrict processing: You can request the restriction of the processing of your data in certain circumstances.
Object to processing: You have the right to object to the processing of your data for legitimate reasons.
Data portability: You can request that your personal data be transferred to another data controller.
8. Management of Cookies:
We use cookies and similar technologies to improve your experience on our site, analyse traffic and personalise content and ads. You can manage your cookie preferences through your browser settings. See our [Cookies Policy](insert link) for more details.
9. Privacy Contact:
To exercise your rights, or for any questions regarding our privacy policy, you may contact us at the email address listed in the ‘Contact Us’ section of our site.
10. Changes to the Privacy Policy:
We reserve the right to update and amend this Privacy Policy at any time. Changes will be posted on our site and, where appropriate, notified to you by email. We encourage you to check this page periodically to stay informed about how we are protecting your information