Terms and Conditions
SECTION 1 - GENERAL TERMS AND CONDITIONS OF THE ONLINE SHOP
By using this site, you agree to our Terms and Conditions and you represent that you are at least 18 years old or, if you are a minor, that you have the consent of a parent or guardian to use the site. You may not use our products for illegal or unauthorised purposes. Violation of any term will result in immediate termination of the service.
SECTION 2 - PRODUCTS AND SERVICES
The products available on our site are subject to availability and may be limited in quantity. We reserve the right to refuse an order or limit quantities per person, family or order if necessary.
SECTION 3 - PRICES AND PAYMENTS
Product prices are subject to change without notice. Payment is made at the time the order is placed and credit card details are treated with the utmost security.
SECTION 4 - SHIPPING AND DELIVERY
Shipments are handled by external couriers. Delivery times are approximate and we accept no responsibility for delays caused by third parties or force majeure events.
SECTION 5 - RIGHT OF WITHDRAWAL AND RETURN POLICY
You have the right to withdraw your purchase within 14 days of receipt of the product, without giving reasons. We extend this right to 30 days for greater flexibility. The product must be returned in the same condition in which it was received, with original packaging intact. Please note:
Return shipping costs are the responsibility of the customer, except in the case of an error or defective product.
We do not accept returns of items that cannot be traced back to our original products. If any discrepancies are found in the returned product, we reserve the right to withhold the refund.
SECTION 6 - WARRANTY AND LIMITATION OF LIABILITY
All our products are covered by a legal guarantee of conformity. In case of defects, please contact us within 14 days. Our liability is limited to the value of the purchased product. We are not liable for indirect, incidental or consequential damages.
SECTION 7 - PERSONAL DATA MANAGEMENT (GDPR)
We collect and process your personal data in accordance with Regulation (EU) 2016/679 (GDPR). The data is processed at our premises and is not passed on to third parties, except for requirements related to payment processing and product shipment.
SECTION 8 - TERMINATION AND WITHDRAWAL FROM THE CONTRACT
We reserve the right to terminate the contract at any time, without notice, if we believe that you have breached any of the terms.
SECTION 9 - CHANGES TO THE TERMS
We reserve the right to change these Terms at any time. We encourage you to check this page periodically to keep up to date with any changes.
SECTION 10 - APPLICABLE LAW
These Terms and Conditions are governed by British law and in accordance with European law.
These Terms and Conditions are governed by British law and in accordance with European law.
SECTION 11 - CONTACT US
If you have any questions about our Terms and Conditions, you may contact us using the details provided in the ‘Contact Us’ section of our site.
If you have any questions about our Terms and Conditions, you may contact us using the details provided in the ‘Contact Us’ section of our site.
SECTION 12 - PRIVACY POLICY AND PROCESSING OF PERSONAL DATA
1. Collection of Personal Data:
During your use of our site and services, we collect various types of personal data, such as name, email address, shipping address, telephone number and payment information. This data is collected when you register, purchase a product, or interact with our online services.
2. Purpose of Processing:
The personal data collected is used to manage and process orders, improve your experience on the site, provide customer service, send order updates, and for marketing purposes, subject to your consent.
3. Legal Basis for Processing:
The processing of personal data is based on the need to perform a contract (e.g. order processing), the fulfilment of legal obligations, and user consent, where applicable (e.g. for sending newsletters).
4. Data Retention:
Personal data is kept for as long as is strictly necessary for the purposes for which it was collected and, in any case, in compliance with applicable regulations. Once the data is no longer needed, it will be deleted or anonymised.
5. Data security:
We take appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, destruction or disclosure. Credit card data is encrypted during transfer across networks and is never stored on our servers.
6. Data Sharing:
Your personal data will not be shared with third parties, except in the following cases:
Service Providers: We use third party service providers for payment processing, order dispatch, and other operations necessary to provide the service. These providers have access to your personal information only to perform the services you request and are bound by confidentiality obligations. Legal Obligations: We may disclose your personal information if required by law or if necessary to protect our legal rights or those of third parties.
7. User Rights:
In accordance with Regulation (EU) 2016/679 (GDPR), you have the right to:
Access your personal data: You can request a copy of the personal data we hold about you.
Rectify your data: If your personal data is inaccurate or incomplete, you can request its correction.
Deleting your data: You can request the deletion of your personal data, in the cases provided for by law.
Restrict processing: You can request the restriction of the processing of your data in certain circumstances.
Object to processing: You have the right to object to the processing of your data for legitimate reasons.
Data portability: You can request that your personal data be transferred to another data controller.
8. Management of Cookies:
We use cookies and similar technologies to improve your experience on our site, analyse traffic and personalise content and ads. You can manage your cookie preferences through your browser settings. See our [Cookies Policy](insert link) for more details.
9. Privacy Contact:
To exercise your rights, or for any questions regarding our privacy policy, you may contact us at the email address listed in the ‘Contact Us’ section of our site.
10. Changes to the Privacy Policy:
We reserve the right to update and amend this Privacy Policy at any time. Changes will be posted on our site and, where appropriate, notified to you by email. We encourage you to check this page periodically to stay informed about how we are protecting your information
1. Collection of Personal Data:
During your use of our site and services, we collect various types of personal data, such as name, email address, shipping address, telephone number and payment information. This data is collected when you register, purchase a product, or interact with our online services.
2. Purpose of Processing:
The personal data collected is used to manage and process orders, improve your experience on the site, provide customer service, send order updates, and for marketing purposes, subject to your consent.
3. Legal Basis for Processing:
The processing of personal data is based on the need to perform a contract (e.g. order processing), the fulfilment of legal obligations, and user consent, where applicable (e.g. for sending newsletters).
4. Data Retention:
Personal data is kept for as long as is strictly necessary for the purposes for which it was collected and, in any case, in compliance with applicable regulations. Once the data is no longer needed, it will be deleted or anonymised.
5. Data security:
We take appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, destruction or disclosure. Credit card data is encrypted during transfer across networks and is never stored on our servers.
6. Data Sharing:
Your personal data will not be shared with third parties, except in the following cases:
Service Providers: We use third party service providers for payment processing, order dispatch, and other operations necessary to provide the service. These providers have access to your personal information only to perform the services you request and are bound by confidentiality obligations. Legal Obligations: We may disclose your personal information if required by law or if necessary to protect our legal rights or those of third parties.
7. User Rights:
In accordance with Regulation (EU) 2016/679 (GDPR), you have the right to:
Access your personal data: You can request a copy of the personal data we hold about you.
Rectify your data: If your personal data is inaccurate or incomplete, you can request its correction.
Deleting your data: You can request the deletion of your personal data, in the cases provided for by law.
Restrict processing: You can request the restriction of the processing of your data in certain circumstances.
Object to processing: You have the right to object to the processing of your data for legitimate reasons.
Data portability: You can request that your personal data be transferred to another data controller.
8. Management of Cookies:
We use cookies and similar technologies to improve your experience on our site, analyse traffic and personalise content and ads. You can manage your cookie preferences through your browser settings. See our [Cookies Policy](insert link) for more details.
9. Privacy Contact:
To exercise your rights, or for any questions regarding our privacy policy, you may contact us at the email address listed in the ‘Contact Us’ section of our site.
10. Changes to the Privacy Policy:
We reserve the right to update and amend this Privacy Policy at any time. Changes will be posted on our site and, where appropriate, notified to you by email. We encourage you to check this page periodically to stay informed about how we are protecting your information